Privacy Policy

Last Updated: 22/6/26

The Bramble Patisserie respects your privacy. This Privacy Policy describes how we collect, use, share, and safeguard your personal information when you visit our website or make a purchase with us.

1. Information We Collect

We may collect:

  • Identity Information: Name, email address, phone number

  • Order Information: Billing and shipping address, purchase details

  • Payment Information: Processed securely via our payment providers (we do not store card details)

  • Technical Information: IP address, browser type, device info (if visiting our website)

  • Marketing Preferences: Your choices regarding promotional communications

2. How We Use Your Information

We use your information to:

  • Fulfil your orders and provide customer support

  • Improve our website and services

  • Send marketing emails (only if you have opted in)

  • Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Service Providers: For payment processing, delivery, or website hosting

  • Legal Authorities: If required by law or to protect our rights

4. Your Rights

Under UK data protection law, you have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for marketing communications

  • Request a copy of any data we hold about you

To exercise these rights, email us at thebramblepatisserie@gmail.com.

5. Data Security

We use appropriate security measures to protect your data. However, no method of internet transmission is 100% secure—please be cautious when sharing information.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including meeting any legal, accounting, or reporting requirements. Customer and order information (such as invoices) may be kept for up to 6 years to comply with tax and legal obligations. Marketing and enquiry data is deleted or anonymised when it is no longer required or at your request, unless legal requirements require otherwise. We regularly review our retention periods and securely delete or anonymise data that is no longer needed.

7. Cookies

Our website uses cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

8. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:
The Bramble Patisserie
Attleborough, Norfolk NR17 2EE
Email: info@bramblepatisserie.co.uk
Phone: 07522442809

By using our website or services, you agree to this Privacy Policy.